Spark the Journey Privacy Policy


Last updated: August 19, 2024

Your privacy is important to us. Spark the Journey values your support and respects your privacy. This Privacy Policy describes how Spark the Journey (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://sparkthejourney.org (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

Information Spark the Journey Collects and Use of Such Information

The categories of information that we may collect about you include the following:

  • Identifiers, such as your name, postal address, telephone number, email address, and unique personal identifiers such as IP addresses and device identifiers;
  • Commercial information, such as products or services purchased, content downloaded from our sites, or other purchasing or consumption histories or tendencies;
  • Financial information, such as payment and billing information; 
  • Internet or other electronic network activity information, such as information regarding your interaction with the Site.

We collect the personal information described above from the below sources:

  • Directly from you throughout our relationship, including when you use the Site; and
  • Indirectly from you, for example, automatically through the use of cookies and similar technologies. A “cookie” is a small text file sent to your computer and stored on its hard drive that helps us recognize repeat visitors, facilitate each visitor’s ongoing access to and use of our site, and track usage behavior.

We may use your personal information for the following business purposes:

  • Identification and authentication: We use your identifiers to verify your identity and to protect the security of your personal information;
  • Operating our business: We process your personal information to provide you with our services, including but not limited to processing payments, as well as to improve and develop our services;
  • Communicating with you: Spark the Journey may contact you with messages that are related to your interest in Spark the Journey. If you receive a message in error, or no longer wish to receive communications from Spark the Journey, you may opt-out of future messages. Other privacy practices may apply to information you provide to us through other channels.
  • Exercising our rights: We may use your personal information to exercise our legal rights where it is necessary to do so, for example to detect, prevent and respond to fraud claims, intellectual property infringement claims or violations of law or our terms and conditions;
  • Complying with our obligations: We may process your personal information to comply with legal or regulatory requirements, where this is required by law or regulation, such as in response to court orders, to comply with privacy or financial regulations, or to cooperate with law enforcement, other government entities, or lawful investigations; and
  • Protecting against harm: We may use personal information as we deem necessary to protect the rights and safety of us, you, or others.

We may disclose certain categories of your personal information to certain third parties to achieve our business purposes.

  • Service providers and business partners: We engage service providers and business partners to assist us with operating our business and providing you with our services.
  • To comply with law or cooperate with reasonable requests: We may disclose your personal information to law enforcement agencies, courts, other government authorities or other third parties where we believe necessary to comply with a legal or regulatory obligation. We may disclose personal information as we deem reasonably necessary to support lawful investigations or otherwise to protect our rights or the rights of you or any other party. 
  • In the context of a business transaction: We may disclose your personal information to potential transaction partners, service providers, advisors, and other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell or transfer all or a portion of our assets or business.

Retention of Personal Information

We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to:

  • Maintain business records for analysis and/or audit purposes;
  • Perform internal research to assess and improve our business; 
  • Comply with record retention requirements under the law or other relevant legal or regulatory requirements or internal document retention policy;
  • Defend or bring any existing or potential legal claims; and
  • Deal with any complaints regarding the services.

Spark the Journey Does Not Sell Information We Collect

Spark the Journey does not sell, rent, trade, or otherwise share mailing lists or database information.

Cookies and Similar Technologies

We use cookies, web beacons (including pixels and tags), web server logs, and similar technologies on our Site that collects certain information about you by automated means.

We use these automated technologies to collect information about your devices, browsing actions, and usage patterns. The information we obtain in this manner includes IP address, device ID, and other identifiers associated with your device, device type, device characteristics (such as operating system), the pages you visited on the Site, how you arrived at the Site, browser preferences and characteristics, clickstream data and other information about your online activities.

With respect to analytics cookies, we use third-party analytics services on our Site, such as those of Google Analytics. To learn more about Google Analytics and how to opt out, visit: https://policies.google.com/technologies/partner-sites.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Note, however, that without cookies, you may not be able to use all of the features of our Site. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

Spark the Journey’s Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Spark the Journey maintains physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Links to Other Sites

Spark the Journey provides links to other websites that may contain information of interest to our visitors. Spark the Journey takes no responsibility for and exercises no control over, third-party organizations’ privacy policies, security practices, views, or the accuracy of any information contained on other such sites.

Donor Privacy Policy

Spark the Journey is committed to respecting the privacy of its financial and in-kind donors, whether the donation is made online, by mail, or any other method. We will not sell, share or trade our donors’ names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations unless a donor has given us specific permission to do so.

Credit card transactions on the Spark the Journey website are processed by Give Lively. The transactions are governed by Give Lively’s privacy policy. Spark the Journey may communicate with you by sending electronic quarterly newsletters or other email or text notices. If you received a message in error, or no longer wish to receive communications from Spark the Journey, you may opt-out of future mailings by selecting “unsubscribe” at the bottom of each message or replying “STOP” to opt-out of text messages.

To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation.

Children’s Privacy

The Site is designed for a general audience and is not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13 through the Site. If we become aware that we have collected personal information from a child under the age of 13 through the Site, we will promptly delete the information from our records. If you believe that a child under the age of 13 may have provided us with personal information, contact us as specified in the Questions section of this Privacy Policy.

Do Not Track Signals

The Site does not currently respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across websites or other online services. If we do so in the future, we will describe how we do so in this Privacy Policy.

Changes to Spark the Journey’s Privacy Policy

If Spark the Journey decides to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Questions

Questions regarding the Spark the Journey privacy policy should be directed to info@sparkthejourney.org.